Dola Fashola

Dola is a Digital Delivery & Customer Experience Director, with a strong track record in delivering digital transformation for Retail and Private Banking clients.

Having Headed the Digital Customer Experience team for a large global bank, Dola brings a wealth of experience in leading and delivering large digital transformation programmes tailored to improving customer experience metrics and business performance in the digital era.

Dola has a strong passion for not only using digital technology to transform customer experiences, but also ensuring that new technologies are embedded well into the organisation for the long term benefit of the business, its employees and its customers alike.