Dominic Mac

Dominic Mac is the Chief Technology Officer for Managed Services Business and PwC Operate, their managed services delivery asset, where he leads the technology function known as Operate Digital. Operate provides PwC clients with the operational horsepower, expertise, and technologies needed to address their most pressing business problems. Dominic is responsible for driving the overall technology agenda for the firm, ensuring ever tighter alignment with client demand and the broader PwC Managed Services strategy. He focuses on embedding technology and AI into the core of PwC's propositions and operational delivery, integrating all aspects of technology into the culture and DNA of PwC.

Dominic has 25 years of experience in developing technology-led service offerings and propositions, predominantly for global banking and capital markets clients. He joined PwC from IBM, where he led the European and Asian managed services division. Throughout his career, Dominic has held leadership positions within blue-chip technology and global consulting organisations, working at the intersection of AI, technology, consulting, and operations to provide services that help clients transform their business and operating models.