A growing yet cautious confidence in the sports markets suggests there are significant pockets of potential for those organisations willing to take bold actions, embrace new routes to growth and adopt leading technologies.
In the face of persistent challenges and growth concerns, this year's global sport survey reflects a broadly positive outlook by sports executives. The findings — from over 400 sports leaders from across 46 countries — reveal there are plenty of opportunities to find growth, but that organisations may need to be bold to realise that success. This year, the survey results show that the big winners are likely to be those who are premium properties or those who are willing to innovate and invest in products to meet the needs of their evolving fan base.
Download the survey to explore the main opportunities and challenges currently facing sports executives as the industry continues to evolve. Find out more about the key market trends and explore deep dives into the sports consumer, investment, women’s sport, major sporting events, government and GenAI.
“There’s a sense of cautious optimism in the sports sector, as organisations actively pursue growth in a sometimes challenging market. We expect winners to be those that focus on understanding their fans, investing for growth and embracing technology.”
David Trunkfield
Partner, PwC
Changing fan preferences and behaviours are one of the key market forces that will shape the industry over the coming years.
As the way fans engage and interact with their favourite clubs continues to change, they offer organisations an opportunity to better understand fan behaviours, wants and expectations. By then using this information to steer decisions and actions, they’re able to enhance engagement, create new - and build existing - loyalty and drive revenue growth.
Yet organisations can only effectively monetise their consumer base if they capture and process the right data. This can be a genuine challenge with such a proliferation of information at their fingers. And to make the challenge even more complex that data must be from across the user experience (which is based on an increasing number of interactions). It shouldn’t be limited to online sales or stadium purchases, but must include deeper insights generated from social media, participation data, online gaming, event behaviours, and beyond.
Recognising the potential of this opportunity, we explore the steps sports organisations should take to find and aggregate this data. In doing so, they will be able to uncover powerful insights to find the opportunities for commercialisation: direct monetisation, personalised content and products, broadcast revenue, sponsorships and merchandising, and more.
“The relationship between players, teams, leagues, federations, events, fans and media are completely unique to the sector. Having in-house knowledge of this landscape is an important ingredient in being a successful investor in sport. Many sports will have to reinvent themselves and deployment of capital will be key to that.”
Danny Townsend, CEO of SURJ Sports Investment
“Sports events have continued to evolve commercial and delivery models, and the focus has shifted from purely onsite engagement to athlete-focused and athlete-generated content across diverse digital platforms.”
Kit McConnel, Sports Director of the International Olympic Committee
“As GenAI’s capabilities expand, especially in handling multimodal data, its potential to transform industries and foster innovation will become increasingly apparent, making it an essential component of future business operations.”
Nick McQuire, Executive Director at Microsoft
“For women’s football to thrive…we need to balance a commercial focus with the broader development of the sport. Another critical challenge is ensuring the women’s game gets the support of the media, to give us the reach we need to inspire people to play and attend games.”
Martina Pavlová, ECA Women’s Vice Chair