Long-term productivity issues are a key economic challenge for the UK, hindering short-term growth and reducing our global competitiveness. AI could boost productivity, helping to bridge the gap with other nations, increase prosperity and improve living standards.
PwC’s first global AI Jobs Barometer shows AI is associated with a positive impact on productivity. In the UK, it finds a slightly above-average uptick in productivity in AI-exposed sectors, such as financial services, information technology and professional services.
The report, which analyses half a billion job adverts from 15 countries and four continents, highlights the impact on jobs, skills and wages - with AI able to transform how workers can apply information, create content, and deliver results at speed and scale.
“We can now say with confidence that AI is good for the economy - we've got the data to prove it. It's clear once the technology improves and diffuses across other sectors of the economy, this transformative trend will intensify. More new roles will be created and the demand in skills required will continue to change. If organisations can’t adapt their workforce, they can’t compete - and no more so than in relation to talent and skills.”
Alastair Woods
Workforce Markets and Services Leader, PwC UK
Organisations, workers and policymakers share responsibility for helping build the workforce skills to succeed in the job market. Skills sought by employers are changing at a 25% higher rate in occupations most exposed to AI, according to our report.
To stay relevant in these occupations, workers will need to demonstrate or acquire new skills. Workers in the UK have been more doubtful than their global counterparts that AI will improve their productivity or efficiency at work. Our 2023 Workforce Hopes and Fears Survey found just 19% thought AI would increase their productivity or efficiency, compared with 31% globally. Meanwhile, only 14% of workers believed AI could create new job opportunities, compared with 21% globally.
We expect greater optimism from workers in this year's survey, as awareness of the transformative impact of AI spreads. It is becoming clear the workforce will be very different by the end of the decade as AI beds in. Workers who learn to harness AI are likely to have bright futures in which they can generate greater value and consequently have greater bargaining power for wages - which in turn boosts economic prosperity.
Careful management is needed if the UK workforce is going to successfully adapt for an AI age. To benefit from the transformative impact of AI, organisations, workers and policymakers can take the following steps:
PwC's 2024 AI Jobs Barometer
Combining human expertise with powerful technologies to accelerate change