With a target to save nearly £80 million over five years, Walsall Council embarked on a bold strategy to transform operational efficiency. We’ve been with the Council as its strategic partner every step of the way - and a Microsoft Dynamics 365 CRM platform is one of the final components.
We designed and launched a bespoke 24/7 security monitoring service in just eight weeks, enabling a vital divestment to go ahead on schedule.
In a unique collaboration, we enabled our client to become one of the first private banks to apply Intelligent Conversation Analytics to enhance customer service.
Ensuring service agents dealing with a new globally enhanced product, have the tools they need to build strong, lasting direct relationships with customers and help our client realise its growth ambitions.
The right cloud and data strategy is essential for organisations looking to innovate, scale, and stay competitive. Not only are cloud technologies a critical enabler for those looking to transform, but they are also key to creating continuous value from data and emerging technologies such as AI and generative AI (GenAI).
How CFOs and finance functions can sustain relevance, create value and be transformative in the face of relentless disruption
Based on extensive research and surveys conducted by PwC UK in partnership with Brand with Values, this report highlights the influence of employee and organisational values on productivity levels.
In the latest edition of PwC’s UK Economic Outlook, we explore how viable the aim of ‘highest sustained growth in the G7’ is and whether the UK’s long-term structural issues can be overcome.
