Driving functional excellence

Change is continuous. To adapt successfully, organisations must have an approach that meets customer expectations, adopts the right emerging technologies, prioritises sustainability and upskills the workforce.

Doing so demands the right balance: a functional transformation that aligns with business goals, improves efficiency, and delivers insights that keep you competitive.

With 175 years’ experience helping clients navigate disruption, we’ll help you transform core functions, from finance, actuarial and legal, to customer service, supply chain, HR, tax, risk, and more. Our expert teams blend sector knowledge and technology to find untapped potential and deliver lasting improvements for your business.

We’ll help you get results faster, working with you to provide an end-to-end managed service that delivers the sustained outcomes you need. We can even build you a team of PwC delivery specialists to work directly for you, building strength for either the short or long-term.

Explore how we can help you change the way you do business, to turn challenge into opportunity.

Finance functions must transform if they are to provide the insights and critical thinking that your business needs to unlock new growth.

It demands a fundamental change to your operating model and finance processes: real-time data to create powerful business insights, new people skills and transformation enabled with leading technology.

Find out how we can help your finance function get the right strategy, skills, data and technology to guide decisions, build trust and deliver ongoing business transformation.

“The finance function sits at the centre of an organisation and has a key role to play - putting trusted strategic insight in the hands of key decision-makers and harnessing data to power intelligent and informed planning and business decisions.”

_{Nick Groves

Finance Transformation Leader, PwC UK}

Your customers have changed. Only ambitious businesses that transform for the better around their customers will meet expectations and grow responsibly.

Find out how you can balance insight, imagination and technology to better understand your customer, improve experiences and unlock responsible growth.

“Organisations that align with their purpose and values and truly understand their customers, employees and partners will be best placed to achieve responsible growth. We can drive this growth through transformation that combines strategy, insights and technology to help organisations respond and adapt to stakeholder needs effectively.”

_{Will Stevns

Customer Led Transformation Leader, PwC UK}

Laying the foundations for reinvention

A critical component of building the future finance function lies in getting your foundations right.

Watch our video to see how to create those foundations, from the right processes and controls, to emerging technologies and data-led insight, to building an adaptive workforce with the right skills and capabilities.

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Boost productivity and employee experiences to create a culture of innovation and transformation.

Reshaping how you attract, develop, connect and recognise critical skills to boost workforce productivity and create dynamic career experiences.

New people strategies, underpinned by digitally enabled HR services and agile HR teams, are transforming the HR function and workforce experiences. Through a combination of in-depth industry experience, technology capabilities and alliances, we can help you to build a transformative workforce that can thrive in any future.

“HR continues to play a pivotal role, supporting the workforce to adapt and thrive in a constantly changing world. New granular data driven talent strategies are helping develop the hot skills of tomorrow that will be fundamental to sustainable success.”

_{Harriet Newlyn

Partner, PwC UK}

Driving functional excellence

Explore our latest thinking and transformation stories to discover how you can drive functional excellence that builds trust and delivers new growth opportunities.

Client story: Chapel Down

We helped Chapel Down transform winemaking with Microsoft Dynamics 365, driving growth and innovation in English sparkling wine. Watch our short film.

Client story: Walsall Council

Walsall Council transformation improves services while cutting £80 million in costs.

The future finance function

Where are you on your finance transformation journey? Use our interactive tool to assess where you are on your journey and access further content to help your finance function get fit for the future and deliver greater business benefits.

Delivering complex transformation

Find out how PwC helps organisations deal with complex transformations, to reinvent how they do business.

7 results

28th UK CEO Survey

The 28th Annual PwC CEO Survey reveals a momentous intent - and a pressing need - among UK business leaders to instigate material change to their business models.

When is the right time to reinvent your business?

A set of indicators could provide advance notice of impending periods of business model change in sectors and industries.

Transformative finance: Leading with performance in an era of disruption

As a finance team, now is your time for impact. Amid rapid changes in customer expectations and technology, businesses should rethink their business models and sharpen their agility and innovation.

Workforce transformation: Developing talent to make the most of AI

The skill sets and ways of working within tax and wider finance teams are evolving at pace. How can you get up to speed?

Be transformative: Preparing your workforce and HR function for the future

PwC Workforce | Build a workforce of the future. Upskill your leadership, become skills-based or focus on sustainability, PwC can support your HR transformation.

Leading finance transformation: Strategies for navigating change and driving growth

Whether organisations are looking to implement AI, reinvent through cloud modernisation, or start their net zero journey, growth is the clear driver for change.