PwC and Coupa

Transforming business spend management to drive efficiency, value and growth

We transform finance and operations by combining our sector and domain expertise with Coupa's Business Spend Management (BSM) platform.

By combining our sector and domain expertise with the power of Coupa’s industry-leading BSM platform, we help clients integrate supply chain, procurement, payments and treasury capabilities into a unified solution. This integration enables our clients to become leading source-to-pay organisations and accelerate value realisation with a focus on adoption, change management and supplier enablement.

We bring value to Coupa deployments through our highly skilled team of experts in procurement, supply chain, finance, contract management and third party risk, who have exceptional technology skills alongside functional knowledge.

PwC and Coupa implementation services

PwC’s global operations practice connects clients’ strategies with execution. We start with the premise that operations can and should be a strategic asset and that we can bring the industry, functional and technological depth required to help close the gap between ideas and results more quickly.

Whether it’s innovating to help drive growth, strategically reducing costs, improving operational flexibility, managing risk, improving capital efficiency, complying with complex regulatory requirements or realising deal value, we have what it takes to turn your strategy into reality.

How we deliver transformation

Implementation

Our global Coupa practice offers a comprehensive range of client services, encompassing the transformation of source-to-contract and procure-to-pay processes that adhere to industry-leading practices. This is made possible through Coupa's highly adaptable and scalable Business Spend Management (BSM) platform.

Focused on tech-enabled transformation, our team of specialists utilises our Coupa implementation methodology, which has been developed from our extensive experience and industry-leading knowledge. This methodology is enhanced with tools and templates designed to accelerate value delivery and significantly reduce risks. Additionally, we provide post-deployment services to support your Coupa platform, addressing both functional and technical needs.

Project Governance

Effective project governance ensures that implementations stay on track, align with business objectives, and deliver measurable outcomes. PwC’s project governance services equip organisations with the framework required to manage complex software implementations.

From project initiation to completion, PwC offers tools for project tracking, risk mitigation, and performance measurement. This approach ensures efficient execution of implementation projects and prompt resolution of any deviations, leading to successful outcomes.

Contract Lifecycle Management (CLM)

Our contract-focused practice and centre of excellence offers numerous accelerators to enable an enhanced transformation for clients implementing Coupa technology. PwC’s multi-disciplinary team of contract, procurement, legal, business, functional, and technology experts possess extensive experience working with CLM technologies. Our trained Coupa technical team leverages digital tools and tech-enabled services based on prior client experiences, bringing industry best practices to CLM implementations.

Third Party Risk

Our third party risk capability leverages a diverse range of skills and experience from our global network. Throughout the implementation process, we can conduct gap analysis of your existing end-to-end TPRM process against regulatory requirements, analyse existing methodology against industry best practice and align the results to ensure compliance with regulatory requirements and industry standards.

Change Management

The successful adoption of new software relies on effective change management strategies and we recognise the importance of guiding employees through the transition process. Our people-centric change management services encompass communication, training, and user engagement strategies.

By fostering a culture of acceptance and collaboration, organisations can overcome resistance to change and ensure that employees embrace the new software enthusiastically. PwC's change management expertise empowers organisations to unlock the full potential of their technology investment.

Sourcing and supplier onboarding

Leveraging deep expertise in Source-to-Pay (S2P) processes, optimise procurement functions through strategic sourcing, supplier management, and Procure to Pay. Integrating industry knowledge with advanced technology streamlines end-to-end Source-to-Pay lifecycles, enhancing visibility, compliance, and decision-making for organisations. Commitment to innovation ensures tailored solutions, seamless integration, and continuous improvement, ultimately leading to sustainable business outcomes.