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Building organisational resilience
Warren Tucker, Cloud and Digital Transformation Leader, PwC UK
Meet the new value equation
Transformative technologies are able to cross the line between everyday and enterprise-ready. With Google, we’re helping businesses say hello to an innovative future where that line has never been slimmer. By combining our deep industry perspective with the end-to-end services and support to get integration done right, we help you modernise your operations with the power of Google Cloud technologies plus business-led thinking: this is the new value equation, and it’s a formula for an innovative future. Tomorrow is here, and it’s bringing tech to work. Together, we’ll be ready to greet it.
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Featured - 4 items
PwC at Google Cloud Summit, London 2024
At Google Cloud Summit we were thrilled to connect with our clients on their most pressing challenges. Our experts explored how clients could harness AI, data, cloud to cyber to power up their transformation journey.
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Google Cloud & PwC: Pioneers in Generative AI
Intelligent Conversation Analytics
PwC’s Generative AI voice summarisation platform, delivering call transcription, machine learning generated best actions - and personalised insight using Google’s LLM’s.
PwC has built its own App using Google's Vertex AI
The solution focuses on use cases that help accelerate foundational GenAI capabilities for businesses.
PwC has invested significant time in upskilling and educating staff
On the benefits and capabilities of Google’s generative AI solutions, holding hackathons and use case workshops internally & externally.
Google awards
PwC awarded Partner of the Year for Sustainability in 2024
PwC beat 200 entrants to win Google Cloud GenAI Demo Award for Compliance as Code solution
Case Study
Furniture is an occasional rather than an everyday purchase. So, when customers are ready to buy, retailers have a rare chance to get it right. To do this, our client, a leading multinational furniture retailer, wanted to develop a better understanding of what customers were buying, what they would be looking for next and how to better support them on their buying journey.
How we can help
Cloud Transformation
PwC advises clients on their cloud journey from strategy through execution. We work with them to scale digital innovation, accelerate enterprise adoption, and manage enterprise risk. We help our clients make the right decisions and maximize investment at every part of their digital and cloud transformation journey.
Sustained outcomes with Google Cloud
- Deepened customer insight
- Collaboration across the globe
- Unlock time savings
Deepened customer insight
In today’s competitive market, customer satisfaction is a vital driver of business growth and increased revenue. Through cloud implementation, and adoption of customer service platforms, organisations can gain a deeper understanding of customer requirements and expectations, to deliver a better overall customer experience.
PwC recently implemented a delivery experience enabled by an intelligent customer agent platform across a large healthcare provider, to deliver predictive capabilities and allow the organisation to better serve their customers. The project supported a move away from a reactive approach to the customer experience, and enabled the company to embed a customer-centric culture where they can predict their needs and get ahead of competitors through increased upselling opportunities.
Globally recognised as a leader in Cloud Services
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