Suppliers and Fitters

Frequently asked questions for suppliers and fitters

Am I required to continue providing services or supplies?

The Administrators may request that you continue to supply goods and services to the Company during the administration and will provide assurance that these goods and services will be paid for. 

Goods and services ordered by the Joint Administrators or their authorised representatives will be paid for by the administration estate.

All purchases will be ordered using a new sequence of purchase order forms. This will be signed by one of the authorised signatories whose names and signatures are shown on the suppliers letter, a copy of which will be made available to you.

I am owed money. What notification will I receive?

The Administrators will issue a letter to all known creditors of the Company within 7 days of the Administrators’ appointment. This letter will include details for creditors on how to make a claim in the administration. 

The Administrators’ will also publish their proposals for achieving the purpose of administration to all known members and creditors via this case website (see documents to download section) within 7 days of the administration appointment. This report will outline steps taken by the Administrators since their appointment, detailed information on the proposed strategy for the administration going forwards, including estimated returns for the various classes of creditor.

The Administrators are also required to provide a written update on the administration to all known creditors every six months. This report will be published directly to the case website within one month of every six month anniversary

I have goods on site. Can I get them back?

If you believe you have a Retention of Title claim over goods that you have supplied to the Company please complete a retention of title questionnaire and return it to us via email at uk_carpetright_rot@pwc.com. 

Our appointment means that you can’t start or continue legal action, enforce security or repossess any goods held by the Company unless we agree or the court allows it.

When will I get paid?

Payment for goods and services provided prior to the date of appointment will not be paid for as an expense of the administration estate. 

All outstanding amounts at the date of the Administrators’ appointment rank as an unsecured claim in the administration. You can submit a claim into the estate for the amount you were owed prior to their appointment. The initial letter all known creditors will receive will contain details on how to do this. 

If there are funds available, you may receive a dividend payment in due course. However, the administration process is complex and it takes time to assess the Company’ position and provide an estimate of the value or timing for reviewing claims and making a distribution. 

The Administrators will include an update of dividend prospects and, if possible, a timeframe in their proposals and reports. 

If your claim includes VAT, you may be able to obtain VAT bad debt relief six months after your supply.

Will you refund the costs incurred in preparing a claim? 

We are unable to refund the costs in preparing a claim. Consequently, we cannot refund any expenses incurred in obtaining information necessary to make a claim.

What further information on the Administration will I receive?

The Administrators will publish a report via the case website to all known creditors and members of the Companies within 7 days of the appointment. This report is known as the Administrators’ proposals and will outline steps taken by the Administrators to date and the strategy going forwards.

The Administrators are also required to provide a written update on the administration to all known creditors every six months. This report will be published to the case website within one month of every six month anniversary or earlier if the administration ends.

For all other supplier queries, please email: uk_carpetright_creditors@pwc.com.

Information for creditors can be found here.