Information for former Extra Energy customers
If you have an outstanding account with Extra Energy you should have received correspondence regarding your debt. Due to the age of the debts and the ongoing Covid-19 pandemic, the liquidators will be taking no further action in respect of debt recovery.
Mike Denny, Matthew Hammond and Ian Green of PwC were appointed as joint administrators of Extra Energy Supply Limited and Utility Professional Business Operations Limited ("the Companies") on 4 December 2018. Ian Green changed responsibilities within PwC and ceased to act for the Companies with effect from 19 December 2019. Edward Williams replaced Mike Denny as joint administrator with effect from 4 January 2021. The administration of Extra Energy Supply Limited converted to creditors’ voluntary liquidation on 4 June 2021 and the administration of Utility Professional Business Operations Limited converted to creditors’ voluntary liquidations on 3 June 2021 ( Matthew Hammond and Edward Williams were appointed as joint liquidators of the Companies.
Extra Energy Supply Limited ceased to trade before our appointment and Ofgem, the energy regulator, appointed Scottish Power as the new energy supplier for any existing Extra Energy customers with effect from 25 November 2018.
Extra Energy’s telephone lines are now permanently closed.
If you have a query regarding a refund, please contact Scottish Power on 0800 027 0072.
For everything else, please contact us via our email address uk_extra_energy_cvl@pwc.com
Scottish Power has committed to honour credit balances for both current and past customers of Extra Energy who are owed money.
During the former administration we passed the details of accounts with credit balances to ScottishPower. Please see Scottish Power's website for details of how they will return any credit balances (https://www.scottishpower.co.uk/extra-energy) and how to contact them if you have any queries. If you have not been contacted by ScottishPower and believe that you may be due a credit, please email ScottishPower at EECreditQuery@scottishpower.com. The liquidators are unable to deal with queries regarding credit balances, please direct these to Scottish Power.
For any queries in relation to your transfer to Scottish Power please visit one of the following links:
https://www.scottishpower.co.uk/extra-energy
David Matthew Hammond and Edward Williams have been appointed as joint liquidation of Extra Energy Supply Limited and Utility Professional Business Operations Limited to manage their affairs, business and property as their agents without personal liability. Both are licensed in the United Kingdom to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales. The joint liquidators are bound by the Insolvency Code of Ethics which can be found at:
https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics.
The joint liquidators may act as controllers of personal data as defined by UK data protection law depending upon the specific processing activities undertaken. PricewaterhouseCoopers LLP may act as a processor on the instructions of the joint liquidators. Personal data will be kept secure and processed only for matters relating to the joint liquidation’ appointment. Further details are available in the privacy statement on the PwC.co.uk website or by contacting the joint liquidators.
Joint Administrators' final progress report from 4 December 2020 to 21 May 2021
EESL: AM22 - Notice of move from administration to creditors' voluntary liquidation
EESL: Notice to creditors seeking a decision by correspondence April 2021
EESL: Notice to creditors and voting form - decision by correspondence March 2021
EESL & UPBO Additional remuneration report and revised fee estimate March 2021
Joint Administrators' progress report from 4 June 2020 to 3 December 2020
AM10 - Notice of administrators' progress report - EE - December 2020
AM10 - Notice of administrators' progress report - UPBO - December 2020
AM19 notice of administration extension
Letter to Creditors re extension of administration
Joint Administrators' progress report from 4 June 2019 to 3 December 2019
AM10 - Notice of administrators' progress report - Extra Energy
EESL: Notice to creditors and voting form - decision by correspondence - AUGUST 2019
Remuneration Report: Information for Creditors Including Fees Estimate
Joint Administrators’ progress report from 4 December 2018 to 3 June 2019
AM10 - Notice of administrators' progress report - Extra Energy
AM07 - Notice of creditor's decision on administrator's proposals
Record of decision by deemed consent in regards to the administrator's proposals
EESL: Notice to creditors and voting form - decision by correspondence - JULY 2019
Joint administrators' proposals for achieving the purpose of the administration
Extra Energy Supply Limited - AM01
Extra Energy Supply Limited - Creditor Letter
Extra Energy Supply Limited - Proof of Debt form
Joint Administrators' final progress report from 4 December 2020 to 21 May 2021
UPBO: AM22 - Notice of move from administration to creditors' voluntary liquidation
UPBO: Notice to creditors and voting form - decision by correspondence March 2021
EESL & UPBO Additional remuneration report and revised fee estimate March 2021
Joint Administrators' progress report for period 4 December 2019 to 3 June 2020
AM19 notice of administration extension
Letter to Creditors re extension of administration
Joint Administrators' progress report from 4 June 2019 to 3 December 2019
AM10 - Notice of administrators' progress report - UPBOL
Notice to creditors and voting form - decision by correspondence 30 September 2019
Remuneration Report: Information for Creditors Including Fees Estimate
UPBOL: Notice to creditors and voting form - decision by correspondence - JULY 2019
Joint Administrators’ progress report from 4 December 2018 to 3 June 2019
AM10 - Notice of administrators' progress report - UPBOL
AM06 - Notice of approval of administrator's proposals
Joint administrators' proposals for achieving the purpose of the administration
Utility Professional Business Operations Limited - AM01
Utility Professional Business Operations Limited - Creditor Letter
Utility Professional Business Operations Limited - Proof of debt form