Employees

The Joint Administrators will issue letters by post to all redundant employees with the details of how to make an online claim to the Redundancy Payments Service (RPS) as well as the information that will be reported to the RPS to allow it to process claims. 

This will allow the employees of The Floor Room Limited to have an opportunity to question any information that they think might be incorrect - such as their continuous service date or rate of pay.  This may delay letters being issued but it will ease the RPS claims process.  

We expect that the letter will be posted within 7 working days but if nothing has been received after a week please contact us on uk_thefloorroom_employees@pwc.com to ensure that the correct address is held in the Company records.  Employees should not submit any claim to the RPS until we have contacted them to provide them with more details on how to make a claim.

Once we have provided further details to make a claim, employees will need to go online to www.gov.uk/claim-redundancy and enter their claim reference number provided within their redundancy letter.  Please wait to receive this information by post. 

Frequently asked questions for employees

JobCentre Plus Redundancy Fact Sheet

Rapid Response Service Presentation

Partnership Action for Continuing Employment (PACE) (Scottish employees)