A hypothetical view of fraud from the 2030s

The future of fraud

Young Man Using Smartphone

Fraudsters are highly agile and constantly adapt their methods to try to steal information and money from potential victims.

As well as causing significant financial and emotional distress to their victims, scammers damage wider economic growth by undermining trust and confidence.

We have collaborated with Stop Scams UK to explore the future of fraud and scams in the UK. Through 2024, fraud has been on leaders’ agendas like never before. Banks and payment firms are preparing for the new scam reimbursement regime, tech companies and telcos are delivering on commitments made in sector fraud charters and across all industries, businesses are responding to new economic crime-related laws such as the Economic Crime and Corporate Transparency Act.

While a lot of progress has been made to tackle fraud in recent years, there is a long way to go to solve the problem: nearly a quarter of a million people in the UK became victims of authorised fraud in 2023, with £459.7m getting into the hands of fraudsters.

In this milestone year, we have taken the opportunity to look to the future and consider how fraud threats might evolve and what the next phase of fraud strategy might look like.

Contact us

Alex West

Alex West

Director, Banking and Payments Fraud, PwC United Kingdom

Tel: +44 (0)7841 567371

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