Managed Legal Services

We can operate your legal “front door” to ensure business demand is well managed and work is triaged to the most appropriate resource.

We are experts in standardising legal outputs and process flows, driving greater consistency and faster turnaround times.

Our service is powered by LawTech to improve efficiencies and unlock value.

We have senior experienced lawyers to set up processes and protocols, provide quality assurance and deal with more complex matters.

You will always feel in control of your matters with regular governance meetings to discuss issues, trends and improvement opportunities.

We capture contract KPIs and present this data via a dashboard customised to suit your needs, providing greater visibility.

Depending on your needs, we can deliver SRA regulated legal services, with user friendly commercial lawyers making tiered legal judgement calls.

Ongoing capture of legal positions, trends and knowhow to ensure we are constantly driving efficiency in our service.

We can manage your existing relationships including obligation and rights management to maximise value and minimise leakage.

We have you covered wherever you need us to be with legal professionals in over 95 countries worldwide and service delivery centres in key locations.

We put together a balanced team to deliver end to end support, from initial request, contract creation, review and redline, supplier-facing negotiations using agreed playbooks, and the production of ready to sign executable documents. Working with the client, we agreed a delivery model for global contract support using multiple PwC offices, with work triaged to the appropriate resource depending on the timezone requirement, support type and matter complexity.

We also critically reviewed and refined templates and playbooks to reflect updates in client positions and suggested changes in light of relevant regulatory changes and market standards. As part of the ongoing service, our offshore team also provide data administration and helpdesk support to ensure management have full visibility over the portfolio of work and the users feel supported.

The in-house team were able to safely let go of defined tiers of commercial contracting work and concentrate on more strategic matters where they can provide greater value to their colleagues. As we were providing similar assistance over different jurisdictions we were able to provide insights to the client on how they might better share knowledge and further standardise, achieving even greater rigour and driving more efficiencies.