PwC and Fusion

Powering your resilience through technology

In the age of the ‘polycrisis’, the impact of complex and interconnected risk on your business and your customers can be faster and more severe than ever before. Organisations that enhance and invest in their resilience are better prepared to thrive in this era of disruption. However, achieving resilience can be a challenge.

Distributed data, systems and organisational silos limit visibility across the enterprise and leave gaps when disruption hits. Disruption is inevitable, minimising the impact on your business as a result is critical.

PwC and Fusion can work with you to prepare your business for whatever disruption is around the corner — foreseen and unforeseen — so you can adapt and grow with confidence.

Building resilient organisations

We understand the need for resilience strategies to be underpinned by technology that allows organisations to anticipate, prevent, prepare for, simulate, respond to and learn from the risks and disruptions that have become the new business as usual.

At PwC, we’ve got a formula that helps connect all aspects of your business with the learnings that can advance it. This is why we have partnered with Fusion Risk Management, a leading technology provider for resilience management and business continuity software. We use the full power of Fusion to help address your specific challenges, combining PwC’s proprietary operational resilience methodologies and Fusion’s data analytics and automation.

An integrated resilience solution

Working with Fusion, we can support you to bring together existing systems, information and data within the Fusion Framework® System™. Fusion’s solution intelligently maps and visualises relationships, dependencies, risks and vulnerabilities across people, processes, technology, suppliers and sites, providing you with an insight driven, single pane of glass.

Fusion can quickly and seamlessly integrate with your existing technology and data sources so your teams can continue using the tools they use today or have the option to adopt Fusion’s built-in solutions. Our combined approach supports you with meeting key resilience objectives, including:

Creating a single source of truth and streamlining activity
Identifying and managing operational dependencies and breaking down silos
Obtaining holistic insight into operations and associated vulnerabilities to allow informed decisions and prioritise investment
Stress testing organisational resilience in all scenarios
Transforming business continuity plans into actionable end-to-end response capabilities across the organisation
Greater agility in times of crisis, allowing effective management and coordination of crisis and incident response
Quickly visualise the impacts of disruption and the actions required to respond and recover

Would your organisation benefit?

Fusion is ideal for all organisations - regardless of size or complexity. Its solutions meet the needs of organisations looking to accelerate their operational resilience journey, as well as those taking the first steps to transform their existing Business Continuity Management (BCM) programmes and technologies. Technology is key in underpinning the resilience strategies of today and tomorrow, allowing you to move forward with the confidence in your ability to withstand shocks and disruption.

How can we help you with your resilience integration?

By combining Fusion’s innovative solution with PwC’s deep industry perspective and extensive crisis, resilience and system implementation expertise, we help businesses deliver a step change in their resilience capabilities. We offer a flexible approach and allow you to determine the package of support that best fits your needs as you move along your tech-enabled resilience journey.

System integration

We can either manage the implementation programme in its entirety or work with your team to supplement your workforce where you have skill gaps or want some challenge to the approach. From design to delivery, our experts can be on hand to provide support. We will work with you to ensure the solution is fit for your needs and objectives, and support you in documenting your requirements, enterprise architecture and understanding your data sources.

Our team of specialists will then use our tried and tested methodology to support the design, build, test and deploy phase to ensure Fusion's solution meets your needs, is integrated effectively and is fully functional from the outset. This includes optimising your ways of working with the technology to drive efficiency and effectiveness of your cross-business teams.

Programme management

Our experts can manage the implementation programme, driving consistency across workstreams and keeping progress on track to deliver results. We’ll work with you to navigate any challenges encountered during the project and work side-by-side with Fusion to provide the best technical support you need now and in the future.

Advisory support

During any technology implementation there is potential to stray from the intention of the tooling. PwC will act as your advisors, challenging both you and Fusion through regular stage gate reviews to drive decisions and aligning them back to your objectives and requirements.

While senior management understands the requirements of operational resilience, we find that support tends to be needed to ensure appropriate business engagement with the implementation. PwC can support you through awareness sessions with stakeholders and interventions as appropriate to keep the programme on track.

You will also receive access to experts from across our Crisis and Resilience Hub to provide regulatory and sector insight as appropriate throughout the implementation.

Data preparation

We can support you with preparing your data for migration into the platform. From our experience, we know that data can come from a number of disparate systems and sources and we have developed accelerators to help collect and collate data and format it consistently for upload. We can use these automation tools to map to the platform fields and vastly accelerate the upload of your data.

Resilience dashboards

We have a library of insight-focused resilience dashboards for stakeholders across the organisation, supplementing those available within Fusion. Whether it is a Board, senior manager, Important Business Services (IBS) owner, process owner or resilience practitioner level view you require, we have developed dashboards to meet the needs of each of these groups. We know the importance of ensuring management reporting provides actionable intelligence on which key day-to-day, as well as longer term investment decisions, can be made for the resilience of your business and protection of your customers, as well as your wider business ecosystem.

Upskill staff

We want to ensure that you are able to adopt the Fusion platform to effectively maximise its benefits. We’ll help them transition through the change and upskill your people so that they can use the technology quickly and make the most out of the platform. We can also work with you to design the operating model that is best suited to your business and resilience objectives.

Managed service

We can provide a managed service to support the cost-effective delivery of resilience services across business continuity and operational resilience. We can also support the ongoing maintenance and enhancement of the Fusion platform to provide the quality and insight to meet your demands.