Marco Amitrano video transcript

Section 1 - What we know

It’s fair to say that it’s been another year where our clients have been operating in an uncertain and complex environment. They’ve recognised a world where things are less predictable and embraced the need to turn a period of significant challenge into a catalyst for positive change.

As we all tend to do in these circumstances, they’ve turned to people they trust - those who understand their industry and who have the credibility and wide-ranging capability to help them navigate the road ahead.

Section 2 - What we see

We’ve supported clients as they’ve responded to an increasing number of interconnected financial and non-financial challenges. 

Including the accelerating climate crisis, ongoing geopolitical uncertainty, increasing social inequality and a level of inflation not seen for decades . In facing these conditions they demand fresh thinking and a new approach.

Executive teams of the future must have access to a broader range of skills. They require strategic insight, the confidence to lead transformation effectively, and an understanding of how technology can help their businesses evolve.  

Our focus has been on really bringing our global strategy to life for our clients and our people. “The New Equation” is about combining human ingenuity, underpinned by passion and experience, with the right technology in a way that allows us to deliver faster, more intelligent and sustainable outcomes. While we do this, we can build trust across a whole value chain through greater collaboration and transparency.

What part this year has played in this journey/story

While compelling, that’s not all of the story.  People are interested in how PwC itself is addressing the same challenges.  They’re looking to us for guidance on major global issues and trends, such as diversity, equity & inclusion, climate change and digital transformation. 

This is why throughout the year we’ve been growing our community of solvers to ensure that our services evolve - so that we can keep helping our clients execute in new and more efficient ways. 

We’ve boosted our capabilities in areas such as ESG and supply chain - and we’ve made significant investments designed to deliver mid and post transformation support in the form of Execution Managed Services. 

Client-led

This year we’ve helped more clients rethink their approach to risk than ever before. We’ve continued to play a pivotal role in helping our clients engage with the UK tax system, and we’ve delivered on many complex audit assignments with an even sharper focus on the quality of what we do and how we do it. 

Bringing our lines of service together in a collaborative approach to client service, we’ve given increasing insight into the challenges ahead, so that clients can make confident decisions for today and realise opportunities for future growth.

With fewer insolvencies occurring since Covid hit, we’ve been able to redirect our market leading restructuring expertise to other areas of value for clients. Whether that be by supporting higher levels of M&A, better aligning costs to strategy, or accelerating transformation initiatives. 

With challenges coming from all directions, our outstanding people work closely with our clients to build trust and deliver sustained outcomes. 

Ultimately, we’ve looked to play our part in efforts to stabilise and grow the economy in the interests of business and society and we’re proud of our teams.