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Diversity, Equity and Inclusion

Amid increasing uncertainty and cost pressure, DEI remains a critical enabler for business success. Organisations that invest in DEI attract top talent, foster greater innovation, and have improved financial performance. However, good intentions and considerable investment in DEI do not always result in impact or change; organisations can easily miss the mark with ‘off the shelf’ initiatives and sheep dipping training programmes. Leading organisations approach DEI as they do any other strategic business goal; by setting clear ambitions, developing a roadmap, allocating resources, measuring progress and holding people to account. Failing to act meaningfully in this arena is now a business risk, with implications as far reaching as reputational damage and regulatory scrutiny.

PwC has been a pioneer in building a diverse workforce and a culture driven by flexibility, inclusion and purpose. While we still have work to do, we’re proud of the progress we’re continuing to make. In addition to our experience advising our clients on DEI, we bring decades of experience implementing innovative interventions within our own organisation, driven by our own research and partnerships with academic institutions. This authenticity, humility and expertise make us even more impactful partners for our clients who come to us for help to build more diverse, fairer and inclusive cultures where performance is high, difference is valued and every voice is heard.

We can help you to unlock the value of Diversity, Equity and Inclusion

At PwC we are passionate about delivering meaningful change. We super charge our DEI expertise with deep industry knowledge and strong consulting capabilities in areas such as behavioural science, people transformation, and data and technology. We always take a structured, practical approach and deliver tailored solutions for each of our clients - all of whom are unique. We meet you wherever you are, guiding and supporting you to where you want to be. Whether you are just beginning your DEI journey, or looking to deepen your existing impact, our team of experts work closely with you to understand your current state, develop a vision for the future, implement changes, and assess and respond to evolving DEI risks.

How we help our clients with DEI

Solve

We can help you understand and solve your complex DEI challenges

Our DEI experts sit alongside our broader workforce consulting team, allowing us to bring our clients comprehensive human capital, data analytics and technology expertise to effectively design and embed DEI across your organisation. From improving your DEI governance, to debiasing your performance process, we’ll help you reset the course in an increasingly complex legal, cultural and stakeholder environment.

Common challenges and how we can help:

  • How effective is your approach to DEI and where should you focus future investment?
    Our proprietary DEI maturity model helps you to understand where your organisation's approach is leading and where it may be missing the mark, relative to industry and best practices. This assessment helps us identify the most impactful areas for future DEI investment and develop a practical roadmap to expedite progress against your stated ambitions.
  • Are you concerned about bias in your talent management processes?
    We can assess your talent lifecycle processes such as recruitment, performance management and succession planning, using data analytics and behavioural science research. By helping you identify and remove systemic bias, and increase the objectivity and consistency of your talent management processes, you can be confident that your processes will be legally compliant and aligned with your DEI ambitions.
  • How intentional is your employee experience, and does it attract and retain diverse talent?
    As employee needs evolve and diversify, it's essential to create a culture centred around employee experiences. We take an employee-led approach, using design thinking to understand key moments, challenge assumptions, and create innovative solutions. Using our technology and data capabilities, we are able to rapidly and efficiently test hypotheses and make informed decisions, supercharging your culture transformation.
  • Are you maximising diversity data collection in your jurisdictions?
    The DEI legal and regulatory landscape is complex and still evolving, posing numerous challenges for organisations, in particular those operating across multiple jurisdictions. We can help you understand the local legal and regulatory requirements and constraints in each jurisdiction, whether it’s related to equal pay or diversity data, e.g. ethnicity or sexual orientation. We can also advise on how to boost your employee disclosure rates so that you reach the threshold required for robust analysis and target setting, if desired.

DEI trends and emerging forces

External disruption is causing uncertainty for organisations and their operations, including how they approach DEI. The environment in which organisations operate is increasingly complex, with new and emerging regulations; technological advances; evolving political, legal and social landscapes; as well as large scale shifts in workforce demographics, all of which impact business in multifaceted and intersecting ways. To be effective, DEI cannot be considered in isolation. Our DEI practice brings together experts Sustainability and ESG, employment law, regulation and reporting frameworks and more. This ensures our recommendations take into consideration the full range of risks and opportunities relevant to your organisation, future proofing you against emerging DEI forces and ensuring success in an uncertain future.

Want to learn more about the changing DEI landscape?

Why choose us?

Robust expertise with a personal touch

Our team combines DEI expertise with other human capital, technology, business management and industry expertise to help our clients build higher performing and more inclusive workplaces. We approach each project with the spirit of co-design, bringing empathy, integrity, and a commitment to delivering results.

Ready to make a difference?

Let’s have a chat. Contact us today to schedule a conversation and learn how we can help you to create a more diverse, equitable and inclusive workplace.

Insights

Contact us

Sarah Minor-Massy

Sarah Minor-Massy

DEI Transformation Director, PwC United Kingdom

Tel: +44 (0)7483 361529

Katy Bennett

Katy Bennett

DEI Reporting and Regulation Director, PwC United Kingdom

Tilly Harries

Tilly Harries

DEI Employment and Equality Law Director, PwC United Kingdom

Tel: +44 (0)7718 339386

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