Video Transcript: Banking Horizons Summit 2023

Transcript

Kevin Ellis: Today is about a collaboration of minds from across business, seeking each other out, creating new connections, and innovating to solve problems.

Mark Batten: We're not seeking to bring answers, we're seeking to bring together the community, to debate these issues. Are we doing enough? Do we need to do more to lean in and really invest our intellectual capability, our organisational capability in solving some of these biggest problems that we face on the planet today?

Isabelle Jenkins: The key priorities facing the business leaders in the room today is really the speed of change. Businesses need to be equipped to respond, and to match that speed.

Pilar Lopez: This is a very volatile environment from economic environment, inflation, interest rates, supply chains, climate change.

Alan Milburn: Crisis of liberal democracy, a crisis in the environment, a social crisis and an economic crisis. That's quite enough crises to be dealing with. Financial services in particular, will need to think about how they respond to a world of rising inequality and help to produce a much more inclusive economy.

Debbie Lawrence: The intention is to really capture the moment within the financial services. It's at a watershed moment, and time isn't our friend.

Gavin Barwell: It's becoming more and more challenging for businesses that are trying to operate across the world under one single brand.

Chris Perkins: The relationship between Microsoft and PwC is hugely important, bringing together the best of technology and digital capability, paired with PwC's excellence for their industry and business transformation. That's a powerful combination, and creates real value for customers.

Niall Archibald: This is the first time that PwC and Microsoft are coming together to offer a really unique event, bringing together transformation advisory, strategy, operating model, regulatory advice with cloud infrastructure.

Rob McCargow: We're looking at where banking horizons are in the years to come, especially driven by the advent of artificial intelligence, in particular some of the fascinating trends we're seeing around generative AI and OpenAI.

Jon Williams: I think technology is going to be the biggest way we're going to solve things like climate change. I'm actually really positive about technology, as long as it's matched with that human enabled, human led approach. Technology shouldn't run humans; humans should run technology.

Stewart Wilson: Digital transformation and technology adoption is really helping our clients to solve problems and create a more efficient and frictionless employee experience, a better interaction with customers and supports clients to be more efficient, drive productivity and improvement from the front office right through to the back office.

Neil Jones: I think it's been really thought provoking. So, there's been a great range of geopolitical views, application of these emerging technologies, ethical discussions around how far we should take it and who should be in control. You're not seeing all the same people from different institutions, there's a range of different representations, and I think that mix of viewpoints is actually quite refreshing.

Sujoy Roy: The information was very synchronised with what we are listening to in the markets today, both from a political side, from a climate side, from individual investors' sides.

Louise Black: It's been an absolutely fantastic day. The energy, the enthusiasm, the contribution and actually, the combination of all of the leaders has really brought so many ideas around what we can take away and do differently.

Kevin Ellis: I think it's up to the financial services industry to step up to ensure that this change and these opportunities can be felt by everybody across the world.