Companies are creating an exponentially growing volume of data from an increasing number of sources – across the world, more than 2.8 million emails are sent every second. This data – understanding it, locating it, collecting it and preserving it – becomes especially critical during a crisis or regulatory event.
We help clients manage vast amounts of electronic data and navigate the legal and business processes that are set in motion by critical events. We offer a comprehensive range of electronic investigation services that include information governance, data collection, evidence assessment and document review, allowing you to respond effectively to legal or regulatory incidents and crises. Our experienced technology specialists, coupled with our global reach, deliver swift and efficient response times with local knowledge of privacy regulations, culture and language.
Why are eDiscovery services important?
Businesses are facing the dual challenge of an increasingly litigious environment and rising demands from regulators. Successive legislation, notably GDPR and sector-specific regulation such as MiFID II and MAR, has placed already highly-regulated organisations under even closer scrutiny. Whether a business is facing a legal challenge or regulatory demands, speed and accuracy of response is absolutely essential in order to avoid the risk of a fine, rising costs or reputational damage.
Trust us to do what’s needed
PwC’s technical expertise, business understanding and geographical reach mean we are uniquely placed to help in even the most challenging situations. Our clients can expect:
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Case study: ChatA
Our client asked us for help with their review of Bloomberg chat conversation logs. Despite using one of the market leading review platforms, the data’s format meant reviewers were finding it very hard to follow conversations, which were often made up of hundreds of individual log files that when reviewed in isolation had little meaning or context. As a result, the review was taking much longer to complete and costs were quickly escalating.
We developed a new tool that made the review much more cost-effective and meaningful. The custom-built tool allowed us to group together chat logs relating to one conversation thread, in communication date order. We identified and removed duplicate, irrelevant and empty chats, reducing the population by more than 80%, before applying further analysis. We have subsequently developed an additional suite of tools that will ingest and profile a wide range of formats including Skype, WhatsApp, Microsoft Office Communicator, Reuters, Yahoo!, and SMS.
We specialise in
- Data identification, preservation and collection
- Data processing and assessment
- Searching, analysis and review support
- Communications surveillance
- Transforming legal services
Data identification, preservation and collection
Our team of forensic collection specialists will work with you to identify, preserve and collect all relevant data from every source and on a global scale – including cloud and email systems, instant messages and chat data, audio/video and streaming files, social media data and hard copy documents. We will make sure your data is collected as quickly as possible, in a defensible way and with minimum disruption to the business.
How can we help you to overcome these challenges?
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