Deals: Protecting and creating value through insight, expertise and the right technology

Transcript

Umang: In deals, what our clients historically valued was the experience that we would bring to them.

But actually that is now changing because our clients need to make really confident decisions that they can use to grow their businesses, the data and the insights are equally as valuable.

Bron: The magic happens, I think, when you bring together our sector and functional expertise with our technology and technologists to actually design ways, deliver better for clients. And that's what I do day to day now. I think that's fantastic.

Umang: So actually combining those data and insights together with the experience of our people is absolutely critical to the success for our clients.

Bron: And what's amazing now is actually, if I think about 15 years ago, I could never have imagined a situation where I would be working with our technology team to design workflow platforms and technology tools to tech enable the way that I deliver for clients. And that's the reality of where we are today.

Umang: We work with a really broad range of clients, from private equity houses to corporate investors, all the way through to general counsels in corporates. It's been absolutely critical that all of our people have a baseline technology and in particular data knowledge. So we've invested a huge amount in training up all of our people in some form of data and analytics. Equally important, our people are working with our technologists to encapsulate the knowledge and experience that they have into digital solutions, which can then be consumed directly by our clients.

Bron: No one wants to deliver the same thing day after day. And the reality is technology brings another aspect to what we do that allows us to deliver differently, deliver different insights, and have different conversations with our clients. And that's when it's exciting.

Umang: Recently we worked with a retailer who was looking at their strategy on where they invest in new retail stores. We used geospatial analytics, so we took information from effectively map data, but combined that with other third party information as well as our own knowledge and experience to help them to quantify where it would make sense commercially to place those new retail outlets.

Bron: At PwC, we see we have brilliant people, amazing technology assets and technologists, but we can't always solve the most complex challenges alone. And for those, we work with our technology alliance partners to help our clients solve those challenges.