This content was published before March 2020. While we believe the content remains of interest, it doesn’t take into account major events since that date, including the current global COVID-19 pandemic.

Find out more about the potential business implications of COVID-19

Operational resilience, crisis and continuity

Our focus is to help your business prepare, respond and remediate crisis, to support sustained survival and growth.

As the business environment becomes more complex, resilience continues to climb the agenda of organisations. There has been countless examples of businesses brought to their knees by a lack of foresight or poor crisis management. These events highlight the shortcomings of traditional risk management and lack of capabilities, tools and approach in organisations needed to survive and prosper in an age of uncertainty.

Business resilience builds on the principles of business continuity but extends much further to help enhance your organisation’s immune system so you are able to tackle challenges, fend off illness and bounce back more quickly.

We use our practical experience to help organisations build resilience solutions that work in practice, applying this through all our services, from capability reviews to crisis rehearsals. Using the resources of the whole company and expertise of your industry we can help you integrate resilience into a wider business context, ensuring you are confident and ready for when a crisis hits.

Operational resilience is the embedding of capabilities, processes, behaviours and systems which allows an organisation to continue to carry out its mission, in the face of disruption regardless of its source.

Organisations are investing more into this protective discipline in order to anticipate, protect and plan for recovery at all times. Drawing on our extensive experience we can help you with a wide variety of complex operational resilience challenges including supporting your response to regulatory reviews and remediation activity. We have been at the forefront of driving a wider conversation around operational resilience, helping to shape the direction and content of domestic and international standards in resilience.

We have collated a short guide on this topic about potential challenges, triggers and what good looks like. You can download this by clicking the button below.

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Responding to a crisis in a way that represents the purpose, vision and values of an organisation isn’t easy. There are countless examples in the media of the impact to organisations who fail to respond well to a crisis, which is driving resilience higher up the boardroom agenda. Without the right thinking beforehand it is incredibly difficult to build a successful response in the midst of the crisis. To respond effectively, a practical and proactive approach is needed.

We can help you to identify your biggest risks, to mitigate against these and ultimately to improve your long-term resilience. We can review your business continuity plans and run crisis rehearsals – making sure you’re confident and ready to lead when a crisis hits. We build our knowledge in areas as broad as cyber and risk management – to bring our clients the best expertise in the industry.

We have collated a short guide on this topic about potential challenges, triggers and what good looks like. You can download this by clicking the button below.

Download guide

The ability to recover critical business activity when something goes wrong is a vital tool in every organisation’s risk-resilience armour. In the event of significant disruptions to business-as usual, usually caused by a serious incident or outage, the ability to recover the delivery of what matters most protects companies from unacceptable financial and reputational damage.

BCM programmes must be designed suit organisational strategies, culture, structures and priorities. They should be built with sustainability in mind, and be flexible and adapt to change.

Our business continuity planning specialists can help your organisation to establish, refresh or maintain a confident, efficient, embedded BCM programme that becomes part of your business-as-usual.

We have collated a short guide on this topic about potential challenges, triggers and what good looks like. You can download this by clicking the button below.

Download guide

Related services

By aligning your Governance, Risk and Compliance (GRC) activities to business performance drivers - with the right resources – you can transform your GRC program from a reactive, check-the-box exercise into a powerful tool able to anticipate and mitigate risks to drive business performance.