Culture

Our audit culture is fundamental to high quality and enables our teams to perform rigorous and challenging audits.

We are focused on creating a culture that promotes quality and continuous improvement and where the best people want to stay and build their careers. To support this we have three Audit Behaviours, which are embedded into everything we do; Team first, Challenge and be open to challenge and Take pride.

Our Audit Behaviours

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Our teams are inclusive and work together, encouraging a ‘problem shared’ ethos. We invest in our teams’ personal and professional development, coaching with purpose, openly communicating expectations and being present.

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Being comfortable to challenge the organisations we audit – and each other – is fundamental to audit quality. It’s vital our teams make a safe space for challenge, role model constructive challenge and empower challenge.

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Audit is fundamental to capital markets and the trust it creates delivers great value to society. Our people are deep specialists and we encourage them to take pride in the work they do. Taking pride in their day-to-day work is also critical to achieving high quality.

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How does our audit culture support high quality?

Performing high quality audits requires more than just the right processes and we’ve embedded a culture that best supports quality work. Our Audit Behaviours set clear expectations for our auditors and have been embedded into everything we do, from audit training to delivery and the evaluation of our people’s performance.

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Audit culture survey results

We undertake an annual Audit Culture and Behaviours survey to measure how well our behaviours are embedded and identify any barriers to demonstrating them. We use these findings to inform our activities to ensure our culture continues to drive high quality.

93%

FY22: 93%

I understand how the work I do on a day-to-day basis supports the purpose of audit

87%

FY22: 86%

I feel confident to challenge others who demonstrate behaviours that put audit quality at risk

87%

FY22: 86%

Team first: My team regularly shares problems with each other in order to find effective solutions

79%

FY22: 83%

Challenge and be open to challenge: My team regularly challenges each other around whether the course of action we are taking is realistic and/or will deliver a quality audit outcome

91%

FY22: 92%

Take pride: I am encouraged to perform a high quality audit

73%

FY22: 71%

When speaking with friends and family, I speak positively about the purpose of audit and assurance

Explore our
Transparency Report

Our Transparency Report provides information on the firm’s systems of quality control over audits.

Audit quality

Quality remains our top priority and we’re committed to delivering consistently high quality audits that meet the needs of investors, the organisations we audit and wider stakeholders.

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People

Ensuring our teams are made up of the right people with the right skills is crucial to quality.

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Culture

Our audit culture is fundamental to high quality and enables our teams to perform rigorous and challenging audits.

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Technology

Our human-led, tech-powered approach brings together the deep knowledge of our auditors with powerful technology, tools and capabilities, developed both in-house and by our technology alliance partners.

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Non-financial assurance

Non-financial reporting is becoming increasingly important as organisations are being judged on more than just financial performance, with stakeholders calling for reporting they can trust on areas such as ESG and controls reporting.

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Contact us

Andrew Hammond

Andrew Hammond

Head of Audit, PwC United Kingdom

Sotiris Kroustis

Sotiris Kroustis

Chief Risk and Quality Officer, PwC United Kingdom

Tel: +44 (0)7841 490928

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